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Require customer service phone lines to provide an option for a callback instead of forcing callers to wait on hold.

One policy goal, tracked across every bill that has carried it.

Known asStuck On Hold Act

What’s happening with Stuck On Hold Act?

The Stuck On Hold Act is represented by H.R. 5992 and S. 3170, which have remained in committee since November 16, 2025, and April 28, 2026, respectively. Members of the House and Senate committees must act next to hold a vote, but most bills fail because committees choose not to take action. Given that no progress has occurred on the House bill since November 16, 2025, the effort faces a high risk of stalling.

Updated July 9, 2026 · Generated by AI. Always verify with official sources.

Where it stands

Now carried by Stuck On Hold Act (H.R. 5992 (119th)) →

Legislative Progress

House
Senate
President
Law

How we got here

Every bill that has carried this goal, oldest first.

  1. Died with Congress · Jan 3, 2025

    Died when the 118th Congress ended without final passage. Bills must be reintroduced under a new number to be revived.

  2. Reintroduced · Jan 3, 2025

    Reintroduced from H.R. 6656 (118th), which died when its Congress ended.

    H.R. 6656 (118th)

Vehicles

Who’s behind it

Ken Calvert (R-CA)Wrote and sponsored the current bill.