Airline Refunds and Other Consumer Protections

Key Points

• Until June 30, 2026, the Transportation Department will not require refunds if the only change is a new flight number and your schedule stays the same.
• You still get a refund if the change is big: 3+ hours earlier or later in the U.S., 6+ hours on international trips, different airports, more stops, or a downgrade.
• Travelers with disabilities keep protections, including if a new route adds different connections or needed accessibility features are missing.
• Airlines should rebook you under the new flight number when time and route do not change, so you should not need to do anything.
• This is a temporary pause while the government rethinks what counts as a canceled flight, and other passenger rights still apply.

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