Renter Resource Center Act

Key Points

• The bill requires the Department of Housing and Urban Development to set up a website and a toll-free phone number. This resource would help people who rent from large companies report problems, track their complaints, and find ways to fix issues with their housing.
• This policy specifically targets large companies that own at least 350 single-family homes. These big landlords would have to give every tenant a written notice about the new resource when they move in and once a year after that. They must also provide a direct contact person for the company to handle disputes.
• When a renter reports a problem, the government must respond in writing. If the issue involves a federal law, the agency will investigate. If it is a state law issue, the government will give the renter the right contact information for their specific state housing authorities.
• Large corporate landlords would have to report to the government every year. They must list how many homes they own and where those homes are located. The government would then use this data to create a public report showing the types of problems renters are facing across the country.
• The bill includes rules to protect the personal information of renters who use the system. Any public reports would use anonymized data, meaning names and private details would be removed so that individual renters cannot be identified.

Impact Analysis

Govbase has not yet run an impact analysis on this legislation.